Managed services for contact centre
- ITIL V3 complaint service
- IT service helpdesk
- Patching and antivirus software upgrades
- Reporting and governance
- SLA management
Database engineering and management
- Regular database business as usual service
- Database build service
- Backup and recovery
- Performance Optimization service
- Adoption on Next-Gen technologies.
Professional services for network management
- Network performance monitoring and improvement.